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LUZARDOFAX + Zapier

Turn fax activity into automated workflows.

Connect LuzardoFax to the apps your business already uses. Trigger alerts, tasks, tickets, and operational logs when fax activity changes — without sending fax documents or patient information to Zapier.

Trigger-only integration · No fax documents · No fax numbers · No names or message content

What you can do

Automate the follow-up, not the fax.

LuzardoFax tells your other tools when something happens with a fax. What they do next is up to you.

01

Get notified when a fax arrives

Send an alert to Slack, Microsoft Teams, or another business app when LuzardoFax receives a fax.

02

Create a task when delivery fails

Automatically open a task or support ticket when an outbound fax cannot be delivered.

03

Track successful deliveries

Record delivery events in spreadsheets, dashboards, or internal systems — no manual logging.

04

Escalate partial deliveries

Start a follow-up workflow when a multi-recipient fax reaches some destinations but not others.

05

Log outbound activity

Keep a running record of every fax your team sends, in whatever tool your operations run on.

06

Connect to thousands of apps

Through Zapier, LuzardoFax fax events can reach thousands of apps — no code required.

Supported events

Five fax events, ready to automate.

Each event can start a workflow using supported apps and actions in Zapier.

Event What it means Example use
Fax received A new fax arrived in your account Send an internal notification
Fax sent LuzardoFax began sending the fax Log outbound activity
Fax delivered The fax reached all recipients Update an operational record
Fax failed The fax could not be delivered Create a support ticket
Fax partially delivered Some recipients received it, others did not Start a follow-up task
Built for event-based automation

The Zapier integration starts workflows when fax activity happens. It reads a restricted set of non-PHI event details — it does not carry fax documents, send faxes on your behalf, or change your account. You send and receive faxes in LuzardoFax as usual; Zapier simply reacts to what happens.

How it works

Three steps to your first automation.

01

Connect LuzardoFax

Create a Zapier-specific API key from Settings → API, then paste it into Zapier when prompted.

02

Choose an event

Pick the fax event that should start your workflow — received, sent, delivered, failed, or partial.

03

Choose what happens next

Send an alert, create a task, update a record, or connect the event to another supported app and action in Zapier.

Built for compliance

Privacy-conscious automation by design.

The LuzardoFax Zapier integration is built for operational workflows that don’t require fax content or patient information.

What Zapier receives

Only a restricted set of event details: event type, delivery status, direction, page count, timestamp, and error code.

What Zapier never receives

Fax documents, fax numbers, recipient details, sender names, subjects, contacts, and patient information are never sent through the integration.

For healthcare organizations

The Zapier integration is limited to operational workflows that contain no PHI. Because most medical fax workflows involve patient information, do not use Zapier to route, retrieve, process, summarize, or enrich fax data. Use the LuzardoFax API for integrations involving PHI. Per Zapier’s data policy, its platform does not support regulated healthcare data under HIPAA.

Zapier Integration Public Beta

Build your LuzardoFax workflow.

Choose an app and create an automation using supported LuzardoFax fax events.

In review

The LuzardoFax connector is being reviewed by Zapier. Once approved, you’ll be able to build workflows right here. In the meantime, every fax event listed above is already live in the product.

During public beta

Core fax event triggers are available now. Additional workflows may be added during the public beta period. Only the connector is in beta — LuzardoFax and its fax service are fully live.

Questions

Good to know.

No. LuzardoFax never sends fax documents through this integration. Only restricted event metadata is transmitted.
No. Fax numbers, names, recipients, subjects, contacts, and message content are all excluded by design.
Not currently. This integration provides event triggers only — it reacts to fax activity but does not start a send from Zapier. You continue to send faxes normally inside LuzardoFax.
Only for operational workflows that remain completely free of PHI. LuzardoFax sends only restricted event metadata through the Zapier integration. Fax documents, fax numbers, names, recipients, subjects, contacts, and patient information are never sent. Do not add PHI manually in downstream Zap steps.
Zapier integration access is included with every LuzardoFax plan.

Let fax events handle the follow-up.

Connect LuzardoFax with the tools your business already uses and automate routine operational work — without exposing fax content.