LuzardoFax vs Documo (mFax)
Documo (mFax) advertises $25/mo billed annually (Solo, 300 pages). With a signed BAA, the real price is $25/mo billed annually (Solo, 300 pages). LuzardoFax starts at $25/mo with a signed BAA on every paid plan and no surprise invoices.
What actually differs.
Strong product, but three frictions: the entry price requires annual billing, overage is $0.15/page, and the BAA goes through Sales rather than being signed online. API access is reserved for a higher tier.
Where Documo (mFax) is stronger: Native EHR integrations (OpenEMR, NextGen, ModMed, PointClickCare). LuzardoFax does not have these yet. We would rather tell you than have you find out after you switch.
Swipe the table sideways to see every provider. The first column stays in place.
| LuzardoFax | Documo (mFax) | |
|---|---|---|
| Advertised price | $25/mo — 350 pages | $25/mo billed annually (Solo, 300 pages) |
| Real price with HIPAA + BAA | $25/mo — same price | $25/mo billed annually (Solo, 300 pages) |
| Overage charges | No automatic overage | $0.15/page |
| BAA signing | Instant, in-app, every plan | Available on request |
| Native English and Spanish interface | Yes | Not publicly documented |
| Number porting | Self-service, LOA signed in-app | Supported |
| Free trial | 14 days, no card | Varies |
Verified against publicly available pricing as of 2026-07-21. Documo (mFax) is a trademark of its respective owner.
Questions worth asking.
Yes. Documo (mFax) does offer HIPAA compliance and will sign a BAA. The differences are elsewhere: Strong product, but three frictions: the entry price requires annual billing, overage is $0.15/page, and the BAA goes through Sales rather than being signed online. API access is reserved for a higher tier.
$25/mo billed annually (Solo, 300 pages), plus overage of $0.15/page. LuzardoFax starts at $25/mo — the same price whether you need HIPAA or not — and we never bill you automatically for extra pages. If you reach 110% of your monthly allowance, sending and receiving pause until you add a page bundle or move to a larger plan, and resume immediately when you do.
Port your existing number through our self-service flow: upload a signed Letter of Authorization (we provide the template) and a recent bill from your current carrier. Ports typically take 3–10 business days. You keep using your current service in parallel during the port, so there is no interruption. Your trial pauses while the port runs, so you lose no trial days.
No. Sign up, pick a number, sign the BAA in-app, and send your first fax — typically under 60 seconds. No demo, no sales call, no quote.
Comparing more than one provider? See all HIPAA fax services side by side →
Try it before you decide.
14 days free. No credit card. The BAA is signed in-app before you send a single page — and it stays included at every plan, forever.