HIPAA-Compliant Fax for Therapists and Mental Health Providers
Intake forms, treatment authorizations, records requests, superbills — sent securely, logged for audit, covered by a BAA you sign in-app. $25/mo flat.
The fax is not optional. The compliance is not either.
Solo practice, no IT staff, and PHI that is more sensitive than most. You need compliance that works out of the box.
An intake form, a treatment authorization, a records request from a previous provider, a superbill a patient needs for out-of-network reimbursement. Most of it moves between a solo practitioner with no IT department and organizations that will only accept fax. The volume is low. The sensitivity is not.
Mental Health & Therapy: where the obligation comes from.
Psychotherapy notes receive heightened protection under HIPAA at 45 CFR 164.508(a)(2), requiring specific authorization for most disclosures rather than the general consent that covers other records. A practice of one is held to the same standard as a hospital system, with none of the compliance staff.
Most fax providers advertise a low headline price and then gate the Business Associate Agreement behind a more expensive plan. Sign up on the cheap tier, send PHI, and you are out of compliance from the first page. LuzardoFax includes the signed BAA on every paid plan, starting at $25/mo, and never bills you automatically for extra pages.
We publish every provider's real price with a signed BAA, verified against their own legal terms, on our comparison page.
Questions worth asking.
Yes. HIPAA does not scale with practice size — a solo practitioner transmitting protected health information is a covered entity with the same obligations as a hospital network, including the requirement that any vendor handling that information sign a Business Associate Agreement. What changes is that you have no compliance department to handle it for you.
If you transmit protected health information, yes — and that requires a signed Business Associate Agreement with your fax provider. A service that markets itself as "secure" but will not sign a BAA does not make you compliant. Many providers only sign a BAA on their most expensive plan; LuzardoFax includes it on every paid plan at $25/mo.
$25/mo for the Solo plan, including 350 pages, a signed BAA, and a fax number of your choosing. There is no separate HIPAA tier and no automatic overage billing — at 110% of your allowance, sending and receiving pause until you add a page bundle or upgrade, rather than arriving as a surprise invoice. Larger plans: Plus at $45 (800 pages), Team at $75 (1,500), Business at $129 (4,000). By comparison, eFax requires its Business plan at $39.99 for a signed BAA.
Try it before you decide.
14 days free. No credit card. The BAA is signed in-app before you send a single page — and it stays included at every plan, forever.