HIPAA-Compliant Fax for Home Health Agencies
Physician orders, plans of care, CMS-485 forms, certifications — sent securely, logged for audit, covered by a BAA you sign in-app. $25/mo flat.
The fax is not optional. The compliance is not either.
Physician orders must be signed and returned before care is billable. Fax delays cost you revenue directly.
The plan of care goes to the physician. It comes back signed, or the episode is not billable. A CMS-485, a face-to-face encounter document, a verbal order that needs a signature — each one is a document that has to leave your agency, reach a physician who works in a different system, and return with a signature on it. The delay is not administrative; it sits directly on your revenue cycle.
Home Health Agencies: where the obligation comes from.
Home health carries a documentation burden that few other settings match: physician certification, plan of care, and the face-to-face requirement all generate signed paper moving between organizations that do not share a record system. Every one of those pages is protected health information the moment it leaves your building.
Most fax providers advertise a low headline price and then gate the Business Associate Agreement behind a more expensive plan. Sign up on the cheap tier, send PHI, and you are out of compliance from the first page. LuzardoFax includes the signed BAA on every paid plan, starting at $25/mo, and never bills you automatically for extra pages.
We publish every provider's real price with a signed BAA, verified against their own legal terms, on our comparison page.
Questions worth asking.
Because the signature has to come back. Most healthcare fax traffic is one-directional — you send a referral, you receive a result. Home health runs a round trip on nearly every document: the plan of care and the certification leave the agency, a physician outside your organization signs them, and they return before the episode can be billed.
If you transmit protected health information, yes — and that requires a signed Business Associate Agreement with your fax provider. A service that markets itself as "secure" but will not sign a BAA does not make you compliant. Many providers only sign a BAA on their most expensive plan; LuzardoFax includes it on every paid plan at $25/mo.
$25/mo for the Solo plan, including 350 pages, a signed BAA, and a fax number of your choosing. There is no separate HIPAA tier and no automatic overage billing — at 110% of your allowance, sending and receiving pause until you add a page bundle or upgrade, rather than arriving as a surprise invoice. Larger plans: Plus at $45 (800 pages), Team at $75 (1,500), Business at $129 (4,000). By comparison, eFax requires its Business plan at $39.99 for a signed BAA.
Try it before you decide.
14 days free. No credit card. The BAA is signed in-app before you send a single page — and it stays included at every plan, forever.