The advertised price is not the HIPAA price.
Most fax providers market themselves as HIPAA compliant, then sign the BAA only on a more expensive plan. Here is what each one actually costs.
Every provider, real prices.
LuzardoFax is $25/mo flat — signed BAA on every paid plan, zero overage at any volume, cancel in one click. eFax advertises $19.95 and charges $50/mo for the plan that actually includes HIPAA, plus $0.10 per page over the limit. Fax.Plus signs a BAA only on Enterprise. Documo is not flat-rate either. iFax ships HIPAA mode toggled off by default. HumbleFax has no BAA at all and cannot lawfully carry PHI.
The one honest exception is SRFax: genuinely cheap, genuinely compliant, month-to-month. If price alone decides it, they win at low volume. What you trade for it is a $0.04-per-page bill above your limit, a BAA you request by email and wait for, and an interface that has barely changed in a decade. We would rather tell you that than have you find out later.
| LuzardoFax | eFax | SRFax | Documo (mFax) | Fax.Plus | iFax | HumbleFax | |
|---|---|---|---|---|---|---|---|
| Advertised price | $25/mo — 350 pages | $19.95/mo (200 pages) | $12.60/mo (200 pages) | $9.99/mo (200 pages) | $6.99/mo (100 pages) | $8.33/mo (send-only) | $25/mo (300 pages) |
| Real price with HIPAA + BAA | $25/mo — same price | $50/mo (eFax Protect) | $12.60/mo | $25/mo | ~$80–100/mo (Enterprise only) | $24.99/mo (Plus) | Not offered |
| HIPAA gated behind a higher plan | No — every plan | Yes | No | No | Yes | No | Yes |
| Overage charges | None — ever, at any volume | $0.10/page | $0.04/page | $0.06/page | Per page over limit | Per page over limit | None |
| True flat rate | Yes | No | No | No | No | No | Yes — but no HIPAA |
| BAA signing | Instant, in-app | Manual, requires sales call, extra cost | On request, by email | Manual | Enterprise tier only | Included on paid plans | Not provided |
| Interface | Designed 2026 | Dated | Dated — largely unchanged for a decade | Modern | Modern but generic | Modern, good mobile apps | Basic |
| Number porting | Self-service, LOA in-app | Manual, carrier LSR process | Manual | Supported | Supported | Supported | Limited |
| Cancellation | One click. No retention call. | Retention process; documented friction | Anytime | Anytime | Anytime | Documented friction | Anytime |
| Export your data and leave | Full export, any time | Limited | Yes | Yes | Yes | Limited | Limited |
| Contract | Month-to-month | Annual commitment common | Month-to-month | Quote-based above entry | Enterprise contract for HIPAA | Month-to-month | Month-to-month |
| Bilingual interface (EN / ES) | Yes — native | No | No | No | No | No | No |
Verified against publicly available pricing as of 2026-07-11. All trademarks belong to their respective owners. Found an error? Tell us and we will fix it.
What each one does not put on the pricing page.
Detailed comparisons.
Questions worth asking.
It depends on what "cheapest" means. Several providers advertise lower headline prices than LuzardoFax, but the advertised plan does not include a signed Business Associate Agreement, or it charges per page above a limit. Compared on the real price with a signed BAA and no overage, LuzardoFax is $25/mo flat, eFax is $50/mo plus $0.10 per page over the limit, and Fax.Plus requires an Enterprise plan at roughly $80 to $100/mo. SRFax is genuinely cheaper at $12.60/mo with a BAA, but the interface has barely changed in a decade and you still pay $0.04 per page over your limit.
It is the practice of marketing a service as HIPAA compliant while only signing a Business Associate Agreement on a more expensive plan. A small practice signs up on the cheap tier, sends protected health information, and is out of compliance from the first fax — often without realising it. eFax and Fax.Plus both gate HIPAA this way. LuzardoFax includes the signed BAA on every paid plan.
Yes. Under HIPAA, any vendor that transmits or stores protected health information on your behalf is a business associate and must sign a Business Associate Agreement. A fax provider that will not sign a BAA cannot lawfully carry your PHI, regardless of how secure the service claims to be. Encryption alone is not compliance.
No. All three are owned by Consensus Cloud Solutions, formerly J2 Global. Switching between them changes the brand on your invoice, not the provider, the infrastructure, or the pricing model.
Try it before you decide.
14 days free. No credit card. The BAA is signed in-app before you send a single page — and it stays included at every plan, forever.