LuzardoFax vs eFax
eFax advertises $18.99/mo (Personal, 200 pages, no BAA). With a signed BAA, the real price is $39.99/mo (Business, 500 pages). LuzardoFax starts at $25/mo with a signed BAA on every paid plan and no surprise invoices.
What actually differs.
The advertised $18.99 Personal plan includes no BAA and cannot lawfully carry PHI. HIPAA requires the Business plan at $39.99 — which, to be fair, includes 5 user licenses and a signed BAA. Overage is $0.07 per page above 500.
Worth knowing: eFax, MyFax and MetroFax are all owned by the same company (Consensus Cloud Solutions, formerly J2 Global). Switching between them is changing brand, not provider.
Swipe the table sideways to see every provider. The first column stays in place.
| LuzardoFax | eFax | |
|---|---|---|
| Advertised price | $25/mo — 350 pages | $18.99/mo (Personal, 200 pages, no BAA) |
| Real price with HIPAA + BAA | $25/mo — same price | $39.99/mo (Business, 500 pages) |
| Overage charges | No automatic overage | $0.07/page |
| BAA signing | Instant, in-app, every plan | Included on Business and above |
| Native English and Spanish interface | Yes | Not publicly documented |
| Number porting | Self-service, LOA signed in-app | Supported |
| Free trial | 14 days, no card | Varies |
Verified against publicly available pricing as of 2026-07-21. eFax is a trademark of its respective owner.
Questions worth asking.
Only on specific plans. eFax's advertised price of $18.99/mo (Personal, 200 pages, no BAA) does not include a signed Business Associate Agreement. HIPAA coverage costs $39.99/mo (Business, 500 pages). Without a signed BAA, sending PHI puts you out of compliance from the first fax — regardless of how the service is marketed.
$39.99/mo (Business, 500 pages), plus overage of $0.07/page. LuzardoFax starts at $25/mo — the same price whether you need HIPAA or not — and we never bill you automatically for extra pages. If you reach 110% of your monthly allowance, sending and receiving pause until you add a page bundle or move to a larger plan, and resume immediately when you do.
Port your existing number through our self-service flow: upload a signed Letter of Authorization (we provide the template) and a recent bill from your current carrier. Ports typically take 3–10 business days. You keep using your current service in parallel during the port, so there is no interruption. Your trial pauses while the port runs, so you lose no trial days.
No. Sign up, pick a number, sign the BAA in-app, and send your first fax — typically under 60 seconds. No demo, no sales call, no quote.
Comparing more than one provider? See all HIPAA fax services side by side →
Try it before you decide.
14 days free. No credit card. The BAA is signed in-app before you send a single page — and it stays included at every plan, forever.