LuzardoFax vs eFax
eFax advertises $19.95/mo (200 pages). With a signed BAA, the real price is $50/mo (eFax Protect). LuzardoFax is $25/mo flat, BAA included on every plan, zero overage — ever.
What actually differs.
HIPAA is locked behind a $50/mo plan. The advertised $19.95 price includes no BAA — send PHI on it and you are out of compliance from the first fax.
Worth knowing: eFax, MyFax and MetroFax are all owned by the same company (Consensus Cloud Solutions, formerly J2 Global). Switching between them is changing brand, not provider.
| LuzardoFax | eFax | |
|---|---|---|
| Advertised price | $25/mo — 350 pages | $19.95/mo (200 pages) |
| Real price with HIPAA + BAA | $25/mo — same price | $50/mo (eFax Protect) |
| Overage charges | None — ever | $0.10/page |
| BAA signing | Instant, in-app, every plan | Manual, requires sales call, extra cost |
| Interface | Designed 2026 | Dated |
| Number porting | Self-service, LOA signed in-app | Manual, carrier LSR process |
| Free trial | 14 days, no card | Varies |
Verified against publicly available pricing as of 2026-07-11. eFax is a trademark of its respective owner.
Questions worth asking.
Only on specific plans. eFax's advertised price of $19.95/mo (200 pages) does not include a signed Business Associate Agreement. HIPAA coverage costs $50/mo (eFax Protect). Without a signed BAA, sending PHI puts you out of compliance from the first fax — regardless of how the service is marketed.
$50/mo (eFax Protect), plus overage of $0.10/page. LuzardoFax is $25/mo flat — the same price whether you need HIPAA or not — with no per-page charges at any volume.
Port your existing number through our self-service flow: upload a signed Letter of Authorization (we provide the template) and a recent bill from your current carrier. Ports typically take 3–10 business days. You keep using your current service in parallel during the port, so there is no interruption. Your trial pauses while the port runs, so you lose no trial days.
No. Sign up, pick a number, sign the BAA in-app, and send your first fax — typically under 60 seconds. No demo, no sales call, no quote.
Try it before you decide.
14 days free. No credit card. The BAA is signed in-app before you send a single page — and it stays included at every plan, forever.