How can we help?

Click Start free at the top of any page. You'll create an account in under 60 seconds (no credit card), choose from available numbers in supported US area codes, sign the BAA online, and you're ready to send your first fax.

Your trial is 14 days, capped at 30 sent and 180 received pages. The two limits are separate — receiving faxes never uses up your sending pages, and reaching one limit only pauses that direction.

From your inbox, click Compose. Upload a PDF or document, select a cover sheet (or skip), enter the recipient's fax number, and click Send. You'll see real-time delivery status updates as the fax transmits.

Available on Plus, Team, and Business plans. Go to Settings → Branding to upload your logo and customize cover sheet templates with your company colors and contact info.

Solo, Plus, and Team include one user for the account. You can add up to 3-10 email addresses (depending on plan) to receive fax notifications, which does not require an extra login.

If more than one person in your office will handle protected health information, the HIPAA Security Rule requires assigning a unique identifier to each of them (45 CFR 164.312(a)(2)(i)). We do not recommend sharing a single set of credentials between people.

On the Business plan, you can invite up to 5 individual users with their own logins and per-user audit logs. Go to Settings → Users.

Go to Settings → Numbers → Port a number. Upload a signed Letter of Authorization (we provide the template) and a recent bill from your current carrier. The port typically completes in 3-10 business days.

Your trial is paused during the port — you don't lose any trial days. You can keep using your existing fax service in parallel until the port completes.

From your inbox, click any fax to preview it. Use the download icon to save the PDF. You can also bulk-export multiple faxes to ZIP, or export your audit log as CSV.

Your faxes are stored as long as your account is active. If you delete a fax, it stays recoverable for 30 days and is then permanently removed. You can download any fax as a PDF at any time to keep your own copy.

Go to Settings → Security → Two-Factor Authentication. Scan the QR code with your authenticator app (Google Authenticator, Authy, 1Password, etc.) and save your backup codes.

On the Business plan, 2FA can be enforced for all users by the admin.

Go to Settings → Billing → Cancel subscription. One click. No questions, no retention call, no exit survey.

Your account becomes read-only for 30 days after cancellation so you can download any data you need. After that, your fax content is permanently and securely destroyed.